Effective date: 8 May 2025
These Terms of Service ("Terms") govern your access to and use of the Social Scheduler Service provided by Ninzap. By creating an account, clicking "I agree," or using the Service, you agree to be bound by these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" and "your" refer to that entity.
Note
These Terms include a mandatory arbitration provision and class‑action waiver in Section 14. If you do not agree to these Terms, do not use the Service.
Ninzap provides a platform that allows users to draft, schedule, and publish content to supported social‑media platforms and to manage related assets, analytics, and collaboration features.
We may modify the Service or discontinue features without prior notice, provided that we will give you reasonable advance notice if a modification materially reduces core functionality you have paid for.
You must be at least 18 (or the age of majority in your jurisdiction) to create an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for safeguarding your password and for all activities under your account. Notify us immediately of any unauthorized use.
You agree not to:
We may suspend or terminate your account for violations.
You retain all rights to content you upload or schedule ("User Content"). By processing User Content through the Service, you grant Ninzap a worldwide, non‑exclusive license to host, transmit, and display that content solely to provide the Service. You warrant that you have all necessary rights to User Content and that its use will not violate any laws or third‑party rights.
The Service integrates with third‑party platforms (e.g., Facebook, Instagram, TikTok, Zalo, Stripe). Your use of those platforms is governed by their terms, and you authorize us to act on your behalf to access their APIs. Ninzap is not responsible for third‑party services and does not guarantee that integrations will continue to be available.
The Service, including software, trademarks, and logos, is the property of Ninzap or its licensors. Except for the limited rights expressly granted to you, Ninzap reserves all rights, title, and interest in the Service.
You may cancel your subscription at any time in your account settings; the cancellation will take effect at the end of the current billing period. We may suspend or terminate the Service or your account with reasonable notice if you materially breach these Terms or if we discontinue the Service.
Upon termination, your license to use the Service ends, but Sections 5, 9, 10, 11, and 14 survive termination.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, Ninzap disclaims all warranties, express or implied, including MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, and NON‑INFRINGEMENT. We do not guarantee that the Service will be uninterrupted, secure, or error‑free, or that scheduled posts will always publish at the exact requested time.
To the maximum extent permitted by law, Ninzap, its officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, goodwill, use, or data, even if advised of the possibility of such damages. Our aggregate liability under these Terms will not exceed the greater of (a) US $100 or (b) the amounts paid by you to Ninzap in the 12 months preceding the claim.
You agree to indemnify and hold harmless Ninzap and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, or your violation of these Terms or any laws.
These Terms are governed by the laws of the Socialist Republic of Viet Nam, without regard to conflict‑of‑law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Please read this Section carefully. Any dispute arising from or relating to these Terms or the Service will be resolved by binding arbitration in Ho Chi Minh City, Viet Nam, under the Rules of Arbitration of the Vietnam International Arbitration Centre (VIAC). Judgment on the award may be entered in any court having jurisdiction. Class‑action and jury‑trial waivers apply. Nothing prevents either party from seeking injunctive relief pending arbitration.
We may update these Terms from time to time. We will give you at least 30 days' notice of material changes. By continuing to use the Service after the effective date, you accept the revised Terms.
If you have any questions about these Terms, please email [email protected] or write to: Ninzap — Legal, 213 Chu Van An, ward 26, Binh Thanh district, Ho Chi Minh city, Viet Nam.
